Cancellation and Replacement Policy - HKTraders

We strive to ensure your satisfaction with every purchase. Please review our cancellation and replacement policy below:

• Orders can be cancelled only before they are shipped.
• If you receive a defective or damaged item, you may request a replacement within 3 days of delivery.
• To initiate a replacement, please email us with your order ID and product photos.
• Replacements are subject to product availability.
• Used or damaged products will not be eligible for replacement.